Track Your Order

Want to know where your PuzzleBi order is? Once your order has been shipped, you’ll receive a shipping confirmation email with tracking information when available.

How to Track Your Order

Check your shipping confirmation email.
Find your tracking number or tracking link.
Click the link to view the latest delivery updates from the carrier.

Tracking Not Updating?

Tracking information may take some time to appear after your order has shipped. If your tracking hasn’t updated for a while, please allow additional time for the carrier to process the package.

Order Not Shipped Yet?

Because many PuzzleBi products are personalized and made to order, your item may require production time before shipping.

You’ll receive a shipping notification once your order has been dispatched.

Need Help?

If you have questions about your shipment, contact us through our Contact Us page and include your order number.

PuzzleBi
Personalized Gifts for Life’s Best Moments